Technical Services

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Today's heavy equipment has a series of advanced systems that help increase safety, productivity and efficiency. While in many ways basic services and preventive maintenance plans are essentially the same as they ever were, it increasingly requires a higher level of expertise and familiarity working with complex components.

If you're looking for a local source for machine services capable of troubleshooting and repairing your sophisticated Cat® equipment, Carolina Cat is the trusted source for construction technical services in Western North Carolina and the surrounding areas.

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The Benefits of Cat Technical Services

As the authorized Cat dealer in the region, we provide access to the latest knowledge and technologies developed by Caterpillar®. Our technical services team acts as a bridge between our technicians and the company's maintenance and support department, offering valuable insight into the advanced parts and components featured on late-model Cat machines. The result are the highest levels of accuracy, quality, and capabilities for maintaining, repairing, rebuilding, or upgrading your equipment.

When you choose Carolina Cat as your service provider, you benefit from our extensive knowledge and experience working with all types of equipment, engines, and machinery made by Caterpillar. We work with clients from a broad range of industries to eliminate downtime and increase productivity by offering innovative solutions utilizing state-of-the-art tools and technologies.

Whether your diesel marine engine isn't performing efficiently, or you need to bring your heavy equipment up to the latest EPA emissions standards, our construction technical services can help you overcome your most significant challenges. We offer:

  • Factory-training staff capable of handling your most complex service issues
  • Attentive customer care and ongoing technical support
  • Assistance with warranty claims and repair work
  • In-depth training for your in-house technicians
  • Cost-effective solutions for keeping equipment in prime condition
  • Experience working with Product Link, VisionLink, GPS and other new technologies

Carolina Cat Technical Services Maintenance and Support

It's our goal to help you maximize fuel economy, lower owner and operating costs, and get the most out of your equipment and personnel. We're fully equipped to help you improve virtually every aspect of your operation to provide a competitive advantage that helps grow your business. From online resources, parts manuals, and safety checklists to S.O.S. fluid testing, analysis programs, and fleet management and monitoring solutions, we're the one-stop shop for technical service and support.

Our additional capabilities include:

  • Electrical power product support
  • Cat Retrofits and engine Repowers
  • Planned maintenance scheduling
  • Oil and gas product services

Learn more about our complete selection of construction equipment services today.

Your Local Partner for Technical Services

Since 1926, Carolina Cat has been the name local businesses trust for quality heavy equipment products and services. We go the extra mile to offer everything your business needs to be competitive and successful.

Put the health and condition of your most valuable assets in the hands of the experts. Contact us for more information on construction technical services by giving us a call or filling out our online request form.

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Carolina Cat:

9000 Statesville Road
Charlotte, NC 28269

Phone: (704) 596-6700  |  Fax: (704) 597-9875

Hours of Operation:
Monday - Friday 7am - 5pm EST

Latest News:

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