EM Solutions

Home / Service / EM Solutions

Increase Your Uptime and Reduce Your Operating Costs

Equipment Management Solutions (EMSolutions) is built to help you better manage your assets and lower your operating costs. Working with Carolina CAT, you can monitor location, fuel burn and utilization, as well as health and maintenance issues like hours, fluid contamination and more.

Equipment Management is just one of the areas where CAT CONNECT SOLUTIONS combines technology and services to boost your job site efficiency. CAT CONNECT SOLUTIONS makes smart use of technology to monitor, control and manage your equipment. Using the information gathered from technology-equipped machines, your dealer can help you find new ways to enhance production, reduce costs, improve safety and build the more sustainable, successful business you want.

CAT® EMSolutions: Levels

The five levels of service ensure you get the support you want, whether you prefer to do your own maintenance or have your dealer handle the details while you focus on the work.

Know where your equipment is and what it's doing with remote, real-time information.

Remote access to electronic data from your equipment is the first step to uncovering additional value.

EMSolutions starts by making sure you're connected with Product Link™ and its user-friendly web interface, VisionLink®.  Product Link is integrated with the electronic control modules on your equipment to collect and deliver valuable information that helps you:

  • Track the location and status of equipment
  • Monitor utilization, availability and health
  • Respond to repair and maintenance indicators more quickly

Manage your equipment health and utilization trends compared to benchmarks via automated reporting.

When you get connected with Product Link, you'll begin to see immediate results. While you work, Carolina CAT can turn your equipment data into valuable reports that help you learn:

  • How much fuel your fleet is burning compared to similar equipment in your region
  • If fault codes indicate your operators need more training
  • How much time your equipment spends idling versus earning
  • How many hours are on your equipment so you can schedule maintenance on time

Carolina CAT will deliver notifications at the overall fleet level that help you determine if there are areas of concern, like excessive idle time.

Use expert recommendations from Carolina CAT to make informed decisions about managing and maintaining your machines.

Carolina CAT has the expertise to build an equipment management solution that meets your business needs and budget, and goes beyond just data.

Your dedicated Condition Monitoring Advisor can provide valuable advice and expert recommendations about equipment maintenance, utilization and repair. These recommendations work hand in hand with a comprehensive condition monitoring program that can include:

  • Electronic data via Product Link and Vision Link
  • Equipment inspections
  • Fluid analysis via S•O•S Services
  • Expert monitoring, analysis and recommendations to help you improve asset health and utilization

Leverage PM services from Carolina CAT to lower your operating costs while increasing machine availability.

Performing regular and timely maintenance is a key component of lowering your owning and operating costs. But tracking and performing routine maintenance on a fleet of large, expensive and technologically advanced equipment requires time and expertise.

Dealer-delivered services in Level 4: Support include:

  • Condition monitoring for your fleet, including inspections, S•O•S, electronic data, reports and more
  • On-site PM services, including maintenance parts and labor
  • Proactive, expert monitoring of your fleet

Empower Carolina CAT to proactively manage equipment while you focus on your business.

When you turn the management of your fleet over to Carolina CAT, you're not just buying services from a maintenance shop. You're getting the expertise and resources of a global leader.

With Level 5: Manage, you're also:

  • Reducing unscheduled repairs and downtime
  • Ensuring fixed operating and maintenance costs, which enable better business planning
  • Getting world-class service from factory-trained technicians who know your equipment better than anyone
  • Partnering with Carolina CAT to optimize your fleet performance, availability and lifecycle planning


Get In Touch

At your service:

Chad Love
Condition Monitoring Advisor

Email Me

Lucas Robertson
Condition Monitoring Advisor

Email Me


Have a quick question? We have a quick answer.

Latest News:

Follow Us: